SmartEskwela
Privacy Policy
Effective date: February 27, 2026
1. Scope
This Privacy Policy explains how SmartEskwela collects, uses, stores, and protects information when schools, teachers, students, parents, and administrators use the platform.
2. Information We Process
Depending on your role, we may process profile details, school records, attendance, grades, announcements, enrollment submissions, billing data, and usage logs required to run the service.
3. How We Use Data
Data is used to provide school management features, manage user access, send notifications, support reporting, improve reliability, prevent abuse, and comply with legal obligations.
4. Legal Basis and School Role
Schools generally act as data controllers for school-level records. SmartEskwela acts as a service provider/processor for hosted data and processes information according to school instructions and applicable law.
5. Sharing and Third Parties
We may use trusted infrastructure and service providers (for hosting, authentication, notifications, and payments) strictly to operate the platform. We do not sell personal information.
6. Security
We use technical and organizational safeguards, including role-based permissions, tenant separation, encrypted transport, and operational monitoring. No system is guaranteed to be 100% secure.
7. Retention
Data retention depends on school agreements, active subscriptions, legal requirements, and support needs. After termination, data may be deleted or anonymized based on policy and obligations.
8. Your Rights
Subject to applicable law, users may request access, correction, or deletion through their school or by contacting us. Some requests may require verification and may be limited by legal obligations.
9. Policy Updates
We may revise this Privacy Policy over time. Material updates will be posted with an updated effective date.
10. Contact
For privacy-related requests, contact support@smarteskwela.com.